Thomson rep

[mrbadger]

We're staying at the hotel Cala Galdana next week with Thomsons and I wonder if anyone could tell me if they have a rep for the hotel?

[carben]

I last stayed inthe Cala Galdana hotel 2 years ago and, back then, they did have Thomson Reps who visited the hotel daily inthe evening, there was the usual Welcome meeting the day after arrival too. I know that on the whole they have reduced reps recently and you are now given a phone number to ring if you require assistance. Sorry this isn't of great help, perhaps if you look on Tripadvisor someone who has stayed more recently may mention reps.

[mrbadger]

Thank you Carben, Yes I thought Thomson were cuttinng down on the resort reps. I would have booked with Thomas Cooks who do provide reps but unfortunately they don't cover this hotel. I think it's bad when you don't have a rep on the airport to resort coach to say a simple welcome. Just lousy manners.

[carben]

I think they will still have reps meeting and greeting at the airport or they'll have people wandering about lost all over the place! I just don't think there are as many in resorts. The ones they do have will probably have responsibility for more than 1 hotel or apartments and they possibly don't 'visit' every day. The staff on reception at the Galdana are really helpful and can help and advise if needed.

[oldseadog]

Most of the reps I know...know much less than I do about anything !!
if you have a problem go straight to the hotel staff...much quicker


don't leave it to the last day to complain... which we have heard b4

who wants a welcome on a coach....always get a taxi....quicker

[mrbadger]

Yes there are two Thomson reps at the hotel Cala galdana who presented a good welcome meeting in the piano bar. I think the days of having a rep on the coach giving information about the island as you are driven through it are over which is a shame but that's just my opinion. The good thing is that we have another 12 days of our holiday left and the rest of my family have joined us here today.

[Slartibartfast]

Enjoy and don't over do the